One Minute HR Consultant

This is a post that I struggled to write because it brings to task, so to speak, us as HR professionals.  However, at the same time, I feel a great need to share with you my thoughts on how we can actually seize and demonstrate value during this challenging economic cycle. Let me put it simple: This is a rare opportunity for HR, across the board, to add significant value and change the perception of our profession as a CRITICAL value-added function in the organization. In writing this, I thought about the ground-breaking work conducted by Brian Becker, Mark Huselid, and Dave Ulrich in their landmark work ‘The HR Scorecard”.  One of their observations is that HRM either adds value or does not (reference pg. 38, HR Scorecard). 

Any middle-ground has no significant impact.  Many of us can personally attest to this research in the real world as  organizations either put the thumb on us as merely daily tacticians or those that let us flourish.  Here is a time for us to flourish. Before revealing the Five Activities that we, as HR professionals, should be considering-undertaking, I want to share this observation:  A serious lack of judgment, conscious or not, is occurring each and every day amongst us as HR professionals that has potential dire consequences (or at least significant) to our organizations, which can set-up our organizations (and ourselves) up for failure – in some areas. As reported in the January issues of HRMag, EEOC complaints are up, training budgets are down, and complaints will be thrown our way from every angle from recruiting to talent management to outplacement and employee assistance.  Continue reading »

As I focus on strategic human capital projects and opportunities, my mind drifts back to a moment not so long ago when I was speaking with a senior line manager thrust to lead a complex-integrated human capital transformational initiative that linked with the ” 21st century organizational vision.”  During our meeting, I was explaining the importance of supporting initiatives that ranged from knowledge management implementation-improvement, diversity-inclusion strategies, competency-based job modeling, and data migration/ERP-CRM strategies to name but just a few of the processes involved.  As I was speaking, this senior leader looked at me and said, “George, it’s all hibba-hobba.”

Of course I laughed it off and just thought that his analytical skill set and thought process just wanted black-and-white and binary rule set data that made it all digestible and easy for decision-making.  However, as I progress through subsequent assignments and conduct interviews and conversations with other business professionals and HR leaders, I have come to realize that he had a point.  Specifically, during one meeting, I sat and listened to a senior HR leader explain to me that the company’s goal was to “align the workforce to meet the strategic initiatives of strategic planning so that they could deliver on organizational objectives.”  I thought to myself – huh?  Are you not the face of senior leadership representing the most valued asset of the organization and that’s the answer you are providing?

Now don’t get me wrong.  There is nothing wrong with being able to communicate in contemporary, relevant, common language that can be shared with other professionals internal and external to the organization.  However, to explain to someone who is trying to get to ground truth (with concurrence) in such abstract terms leads to one conclusion: You have no idea what you are talking about.

Do you know what you are talking about?  Can you state in concrete terms what your organizational strategic goals are where it makes sense to anyone listing.  If you communicate like the example I just gave above, I will answer that question for you: You may know, but only you know that you may know. Continue reading »